FAQ | General Questions & Answers | Vdara Hotel & Spa Las Vegas
Before You Arrive.Is there an early departure fee?
An early departure fee in the amount equal to all remaining room charges and tax will apply to, and be due and payable from, guests checking out prior to their scheduled departure date. Guests will be asked to confirm their departure date upon check-in. Guests may be able to change their departure date without penalty at the time of check-in, depending on the terms of the rate which they have reserved.
Please contact the hotel for further information.
For complete details on parking, please visit the Vdara parking information page.
All special requests such as high or low floors or rooms near the elevator as rooms are assigned upon check-in based on availability. While requests are not guaranteed, please note that we do our best to accommodate all requests whenever possible. You may also call the Front Desk at 1.866.745.7111 or 702.590.2409 for any special requests.
There is an additional charge of $40 per occupant, per night, above 2 occupants per room. Guests must be 21 years of age in order to check into the hotel.
You must be at least 21 years of age to check-in.
You may sign the Vdara guestbook on our website to receive information on specials via email and connect with us via our Facebook and Twitter pages. You may also contact Vdara Room Reservations Department at 1.866.745.7767 or 702.590.2767.
Vdara gladly offers dog friendly rooms. Up to two dogs are allowed with a maximum combined weight of less than 100 pounds. Other pets and animals are strictly prohibited both for registered hotel guests and visitors to the property. A charge per night, per dog, plus tax for the room or suite will be applied to your account.
Your dog cannot be left unattended in your guest room at any time unless placed in a kennel or carrier.
Due to health code regulations, we regret that dogs, except for service dogs, are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.
Dogs are permitted in hotel rooms, suites and the designated outdoor dog park located on property.
For more information, please click here to learn more.
Yes, there is a 48 hour cancellation policy.
48 hour notice required to cancel and receive refund of deposit.
Reservation changes, along with a rate and availability quote, cannot be given via e-mail. For information or assistance, please contact our Room Reservations Department toll free at 1.866.745.7767 or 702.590.2767.
There are several shuttles that will take you to the Las Vegas Strip from the airport: Bell Trans, C.L.S., Grayline, ODS, etc. The cost of these services varies per person and at the airport they are located near the baggage claim area.
Yes. The Concierge at Vdara can assist with special gift ideas, floral arrangements and provide unique recommendations and can be delivered to guestrooms shortly after arrival. You can reach the Concierge at Vdara at 1.866.391.7111, 702.590.2030 or firstname.lastname@example.org.
All times are in local time zones:
Check-in: 3:00 PM
Check-out: 11:00 AM
The MGM Resorts Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Resorts App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.
If our Front Desk staff is unable to provide you with a guest suite upon your arrival our Bell Desk staff will be happy to hold your luggage until a guest suite is available. Guaranteed Early Check-In as early as 11:00 a.m. is available for $50 and Late Check-Out at 3:00 p.m. is available for $60. To add Early Check-In or Late Check-Out to your reservations, please call 866.745.7767.
A daily resort fee of $45.00 plus applicable tax on the resort fee will be applied to all reservations. The resort fee includes: Property-wide high speed internet access (public spaces and in-room), unlimited local and toll free calls, airline boarding pass printing, and access to 7,000+ digital newspapers daily.
During Your Stay.Do you offer hairdryers in your guestrooms?
Yes, all of our guestrooms feature hairdryers as well as irons and ironing boards.
Vdara is a non-smoking property. Smoking is allowed only in designated areas: -Across the valet area near the dog park -By the stairs at the end of the building going toward Harmon Ave. Trash receptacles at both locations are fitted with ashtrays for your convenience.
Please note that e-cigs, vapors, vapes, hookahs, etc. fall under our non-smoking policy and are not permitted on property except for at the designated locations. Thank you for your cooperation.
Select MGMResorts-WiFi in your wireless internet setting.
If you are in your room, open your browser, click the box to accept the Terms and conditions for internet access.
If you are in the lobby, you will need to open your browser, enter your last name and room number.
Wheelchairs and scooters are available at all MGM Resorts hotels for a fee.
To guarantee a wheelchair or scooter, please contact our Bell Desk at 702.590.2420
Use of marijuana (weed), including but not limited to smoking, inhaling, ingesting, or using oils, lotions, or other transdermal introduction of, is prohibited at all MGM Resorts properties notwithstanding approval of recreational use in Nevada. State law prohibits use of marijuana in public places. Use of marijuana is also prohibited in guest rooms at all MGM Resorts properties in Nevada, consistent with the discretion afforded private property owners under the State law authorizing use of recreational marijuana in non-public places. And marijuana use continues to be prohibited at MGM Resorts properties outside Nevada. Notably, the vast majority of our guest rooms are non-smoking and therefore smoking of any substance in those rooms is prohibited. If marijuana in any form is observed, the property will take the necessary steps to ensure compliance with the law and Company policy.
Vdara is a completely nonsmoking facility. If there is evidence of smoking of any substance in your accommodation, you will incur a minimum deep cleaning fee of $500 charged to your hotel account.
Please note that e-cigs, vapors, hookahs, marijuana etc. fall under our non-smoking policy. Cleaning fees will be applied to smoking in areas that are non-smoking.
Additional fees may apply if you store personal perishable items in the in-suite mini bars, as they are not set to the recommended food safety temperature of under 40° F (4° C).
Please use the complimentary in-suite fridge for such items.
Please feel free to explore and enjoy your mini bar. You may remove items for 60 seconds to review ingredients before purchasing. A menu has been provided on your in-suite tablet under Guest Services.
Please note all temperatures given in Fahrenheit.
Winter: December, January and February average daily temperature is 45 degrees.
Spring: March, April, and May average daily temperature is 70 degrees.
Summer: June, July and August average daily temperature is 100 degrees.
Fall: September, October and November - average daily temperature 80 degrees.
Yes. Full issues of your favourite magazines and newspapers are available on PressReader. You can read them in the original printed layout or in a text-view mode designed for easy reading on a mobile device.
PressReader offers unlimited access to newspapers and magazines in an easy-to-use app available on every smartphone and tablet. We have more than 7,000 titles from more than 120 countries, in more than 60 languages.
You’ll find PressReader in the Apple App Store, Google Play, Windows Store, Amazon, and Blackberry World.
Thousands of titles from all over the world are on PressReader. Use the app to browse the catalogue.
You can get the PressReader app on any mobile device using any major operating system, including iOS, Android, Windows, Amazon, Blackberry, and Mac. PressReader’s web platform is always available on laptops and other computers connected to the hotel’s WiFi.
PressReader can be accessed through your in-suite tablets on the home screen button titled “Newspapers”. Or you can Download the the PressReader app and connect to the hotel’s WiFi network. You’ll automatically get complete, unrestricted access.
Once you’ve activated your free access period and you see a welcome screen, you’re ready to start downloading.Close the welcome screen, then tap on Publications to view the PressReader catalogue.
You can keep any issue on your device for as long as you’d like.
Any hotel guest will have complete access to the entire PressReader catalogue for as long as they’re connected to the WiFi network.
Guests will also have 3-hours of extended access after they leave
As many as you’d like.
After Your Stay.How can I obtain a copy of my bill from a past stay? Who should I contact regarding a discrepancy on my bill?
Please contact the Vdara front desk by calling toll free 1.866.745.7111 and ask for the front desk or call directly at 702.590.2409.
MiscellaneousCan I request a donation from Vdara?
The social investments made by MGM Resorts International are dedicated to strengthening the communities where our employees live, work and care for their families. For this reason our charitable contributions are focused in Nevada, Mississippi and Detroit, Michigan and our giving areas focus on development of at-risk youth, public education, community development and diversity.
If your request falls within these geographic and giving priorities, please click here for more information.
You can order a cake through the Concierge. Please click here for more information.